TERMS OF REFERENCE
TEAM LEADER—TSUNAMI EMERGENCY RESPONSE
CARE JAPAN - Japanese fluency required
Purpose: The Team Leader leads and manages the emergency team and is the interface between the emergency team in Iwate Prefecture and the National Director in Tokyo. The Team Leader is responsible for the quality and effectiveness of CARE’s emergency response in line with the CARE Japan emergency strategy. S/he is responsible and accountable for developing, coordinating and managing all emergency activities. The Team Leader has responsibility for the security and well being of emergency staff, as well as cultivating and managing relationships with officials, NGOs, and other humanitarian actors in Iwate Prefecture. Reports to: CARE Japan National Director
Direct Reports: Administration/Finance Officer, Miyako
Feeding Project Manager, Miyako
Community Relief Manager, Miyako
Psychosocial Manager, Miyako
Communications Officer, Miyako or Tokyo
Coordinates closely with: Administration and Finance Director, Tokyo
Post Location: Miyako, Iwate Prefecture
Responsibilities and Tasks
- Assessment, Programme Design and Planning
• As the humanitarian situation on the ground is rapidly evolving in the tsunami-affected area, it may also be necessary to update the strategy to reflect major changes in the operating environment. • Within the framework of the agreed emergency response programme and strategy, coordinate the development of all project implementation plans and budgets. • Assist the National Director with generating proposals and other required documents for CARE Japan and other contributing CARE International (CI) members. • In collaboration with emergency staff in the field, establish weekly operational and program plans for approval by the National Director.
- Emergency Project Management and Implementation
• Maintain ongoing surveillance of the developing humanitarian situation at the prefecture and local level and adjust activities accordingly; communicate regularly with CARE HQ in Tokyo to understand national level developments. • Ensure adequate monitoring of emergency response activities in accordance with CARE International’s humanitarian accountability framework, relevant SPHERE standards (available in Japanese), Red Cross and NGOs Code of Conduct, and essential environmental mitigation measures such as those expressed in the Green Recovery and Reconstruction Toolkit. • Ensure that different sectoral activities are implemented in a coordinated and integrated manner.
• Ensure that exit plans are considered from the beginning and that activities or part of activities are handed over to the Government as soon as they have capacity. Activities carried out by CARE should be designed to add value to the overall response and provide a complimentary role – not replacing the role of the Government.
- General Management
• Lead regular, periodic meetings with field staff to ensure internal communications. • Ensure all emergency staff are fully briefed on all aspects of security, social and cultural norms and local conditions and behaviour. • Establish and maintain constructive working relationships with other NGO’s, prefecture and local government, and other principle stakeholders including the military where present and if necessary. • Create the conditions to ensure effective teamwork and morale. • Conduct performance appraisals of emergency staff if and as required, ensure regular feedback and mentoring on individual performance. • Promote a productive work environment respectful of the CARE Code of Conduct with zero tolerance for verbal and physical abuse or discrimination against other persons on the grounds of race, colour, sex or creed.
- Human Resources
• Ensure job descriptions are in place for all staff and that all team members understand the roles of others on the team. • Ensure clear roles are established for volunteers, as well as the reporting structure for them. Also, a clear understanding of CARE, its mandate, and the overall activities of CARE Japan overseas and domestically should be created. • Establish clear behavioural expectations of volunteer staff, as well as policies for dealing with non-compliance. • Conduct performance appraisals of ERT staff and ensure regular feedback and mentoring on individual performance. • Recommend changes to emergency team composition and functioning with CARE Japan and partners to maximise emergency programme quality and effectiveness. • Monitor ongoing human resources issues and make recommendations and adjustments accordingly. • Ensure team members receive thorough briefings and information.
- Public Relations / Media / Communications
• Ensure the National Director and other senior CARE Japan staff are kept informed about emergency response implementation and strategies, project plans, progress reports, and other significant developments in the field. • Represent CARE in all relevant fora as required or requested by the National Director. • Ensure that information for sitreps are provided on a weekly basis to Tokyo so that the CARE Japan board and to other CARE International members.
- Safety and Security
• Ensure education and compliance to security policies by staff in field and visitors from Tokyo or overseas. • Monitor the operational environment with respect to increased level of threat and advise the National Director.
- Administration and finance
• In collaboration with the Administration and Finance Officer, ensure that administrative support functions are established and maintained in accordance with CARE Japan and appropriate CARE International administrative policies and procedures. • Bring to the attention of the National Director any matters which may involve considerable legal or reputational risk to CARE Japan. • Monitor a detailed budget for the Emergency Operations and the ongoing programmes. • Ensure with the Administration and Finance Officer the establishment and maintenance and compliance of CARE Japan financial management and accounting systems for all activities and assets in Iwate Prefecture. • Work to secure reliable communications and internet facilities in all operational areas. • Work with the Logistics Officer to maintain a functional procurement and supply chain management system.
Technical Competencies required for this position are
• Japanese language fluency - essential - do not apply if not fluent • Have excellent analytical, problem solving and strategic planning skills • Be experienced in project design, planning, proposal writing and project reporting • Have excellent team work skills and the ability build good relations both internally and externally • Have experience of staff management, training and briefing • Have excellent verbal and written communications skills • Evidence of strong analytic skills • Computer literacy, including facility with Word, Excel, and other Microsoft Office applications • High level of analytical and interpretative problem solving.
• Ability to develop and implement solutions independently • Have practical field experience in the application of SPHERE standards • Be familiar with and abide by the CARE Humanitarian Accountability framework/NGO/Red Cross Code of Conduct, People in aid, and other regulatory Codes
Closing date: 21 May 2011